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Questions? Answers!

Torqbee: How do I access the setup menu to activate manual mode?
Press and hold the yellow button or remove the batteries. Also hold down the start button while pushing it up.

Torqbee: How do I adjust the counterholder on the HT series?
Loosen and remove the torsion spring, then remove the counterholder and fit it back onto the multi-tooth in the desired direction, not forgetting the torsion spring.

Nutbee: How do I set the force on the LF series?
Set the tool to setup mode by pressing the yellow button and switching to the "Program" menu item. Confirm this by pressing the start button. Then set the required force and confirm again by pressing the start button. Finally, exit setup mode.

RivBee: How do I change the mouthpiece?
Remove the large union nut, take off the pull sleeve, remove the old mouthpiece and fit the new one. Then put on the pull sleeve and fit the large union nut.

RivBee: How do I change the clamping jaws?
Remove the large union nut, remove the pull sleeve, pull the bayonet catch towards the tool and dismantle the clamping jaw housing. Remove the clamping jaws from the housing and replace them. Please ensure that you lubricate the new jaws and insert them into the jaw housing, reinsert the slider and spring and fit the bayonet catch. Finally, fit the pull sleeve and fit the large union nut.

RivBee: How do I change the tension unit to a longer version?
First remove the large union nut and remove the tension sleeve. Then use an open-end wrench SW14 to remove the cable unit and replace it with the desired length. Finally, fit the new tension unit, attach the tension sleeve and fit the large union nut.

HST Tool Manager: Where can I get the password list?
Please contact the relevant contact person or the head office.

HST Tool Manager: How do I install the device driver? Please download the driver from the website
, open the Device Manager on the end device (administrator rights required), select an unidentifiable USB device, right-click to search for current drivers (administrator rights required), select the driver from the download, restart the end device if necessary.

HST Tool Manager: Where can I get the latest version of the Tool Manager?
Click here to download.

HST Tool Manager: What can I do if the HST Tool Manager does not recognize my tool?
Check the USB cable, try a new or different cable.
Check whether you are using the latest version of the HST Tool Manager.
Click here to download.
Try connecting the device to a different computer.

Service / MFU: The MFU / service is due, where do I have to send the tool?
Please fill out our RMA / service form and send the tool to: HS-Technik GmbH, Im Martelacker 12, 79588 Efringen-Kirchen

Service / MFU: Will I receive a replacement tool for the duration of the service / MFU?
Unfortunately, we cannot provide replacement or exchange tools. An emergency strategy in the event of tool failure or service must be defined by the user.

Service / MFU: How long does the service / MFU take?
The duration depends on the current workload of our service department.

General: Where can I find the list of your worldwide sales partners?
We regret that we cannot show the list for reasons of confidentiality. Please send us an e-mail to info@hs-technik.com and we will put you in touch with our partner in your country.

Press and hold the yellow button or remove the batteries. Also press and hold the start button while pushing them on.
Loosen and remove the torsion spring, then remove the counterholder and fit it back onto the multi-tooth in the desired direction, not forgetting the torsion spring.
Set the tool to setup mode by pressing the yellow button and switching to the "Program" menu item. Confirm this by pressing the start button. Then set the required force and confirm again by pressing the start button. Finally, exit setup mode.
Remove the large union nut, take off the pull sleeve, remove the old mouthpiece and fit the new one. Then attach the pull sleeve and fit the large union nut.
Remove the large union nut, remove the pull sleeve, pull the bayonet catch towards the tool and dismantle the clamping jaw housing. Remove the clamping jaws from the housing and replace them. Please ensure that you lubricate the new jaws and insert them into the jaw housing, reinsert the slider and spring and fit the bayonet catch. Finally, fit the pull sleeve and fit the large union nut.
First remove the large union nut and remove the pulling sleeve. Then remove the tension unit using an open-end wrench SW14 and replace it with the desired length. Finally, fit the new tension unit, attach the tension sleeve and fit the large union nut.
Please contact the responsible contact person or the head office.
Please download the driver from the website, open the Device Manager on the end device (administrator rights required), select the unidentifiable USB device, right-click to search for the latest drivers (administrator rights required), select the driver from the download, restart the end device if necessary.

Click here to download.

Check the USB cable, try a new or different cable.
Check that you are using the latest version of the HST Tool Manager.

Click here to download.

Try connecting the device to another computer.
Please fill out our RMA/service form and send the tool to: HS-Technik GmbH, Im Martelacker 12, 79588 Efringen-Kirchen
Unfortunately, we cannot provide replacement or exchange tools. An emergency strategy in the event of tool failure or service must be defined by the user.
The duration depends on the current workload of our service department.
We regret not being able to show the list for confidentiality reasons. Please send us an e-mail to info@hs-technik.com and we will put you in touch with our partner in your country.